Shipping policy

We have several Shipping Options available with Royal Mail.

UK Delivery: 

Express Delivery - Royal Mail First Class Delivery  - £6.45 (2-4 days)

Standard Delivery - Royal Mail Second Class Delivery - £4.65 (3-5 days)

Orders over £75 - FREE delivery

Please note;

• Orders made on a Friday will arrive the following Monday (if ordered pre-11am) /Tuesday (if ordered after 11am).
• Orders made on a Saturday or Sunday will arrive on the following Tuesday.
• Orders made on a Friday will be dispatched within 1-5 working days.
• Orders made on a Saturday or Sunday will be dispatched within 1-5 working days from the following Monday.

 

Overseas Delivery:

• Royal Mail International Standard Royal Mail Post (will take between 4-21 days depending on location).
• Royal Mail Tracked International Standard Royal Mail (will take between 4-21 days depending on location).

• Shipping costs are £14.99 to the rest of Europe and a flat fee of £20 to the rest of the world.
• We are not responsible for any import duty or taxes charged on international orders. This is paid for by the recipient. 

If your questions weren’t answered above, please contact us via email on info@rafandgrace.com , stating your order number (if you have already placed an order) and your name:  and we will aim to help within 24 hours Monday - Friday. We do not offer customer service on the weekend because we’re a small business and this is time off to spend with our families, but we’ll get back to your question on Monday.